| |
|
| CALL CENTRE SERVICES |
| Digitonix provides call centre services to International
businesses with its own Call Centre in Pune, India. We provide 24/7 English and
Spanish speaking; multiple seats sales and support staff, fully trained in major
Call Centre Management such as LivePerson, EGain, Ansapoint, and others, so that
your business benefits from Digitonix's services right from day one.
|
|
Digitonix offers Dual Talk: Complete voice over IP solutions, to direct call
transfers, with internet telephony or PSTN. Digitonix provides a direct service
tailored to your business needs.
|
|
Digitonix Call Centre Staff provide a customer focused telephone answering
service, treating your customers as if they were our own customers, with great
enthusiasm and full knowledge of your products as a "common" courtesy.
|
|
Our Call Centre team is highly motivated, well chosen and intelligent enough to
articulate your company ethos to your callers.
|
|
Digitonix provides the following Call Centre Services:
|
INBOUND
|
OUTBOUND |
| Overflow/Out of hours |
Telemarketing |
| Brochure Lines |
Appointment Setting |
| Credit Card Order Lines |
Follow up calling |
| Help lines |
Reactivating dormant clients |
| Product recall |
 |
| Nearest Dealer Services |
|
| OTHER SERVICES |
| Speech recognition |
| IVR |
| Fulfilment Services |
| Call Centre Hotel |
| Non-geo numbers |
|
